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The “Goofus and Gallant” Guide to Ticket Deflection Best Practices
1. Goofus expects his run-of-the-mill chatbot to intelligently
How to create a business case for AI investments
Any strategic project is successful if there is a realistic
Carter Busse, CIO of future of work unicorn Workato, shares why it’s hard to own technology… at a technology company
Carter Busse has been leading IT organizations for more than
