Solution

Help employees love work. Fix their HR problems instantly.

Employees expect instant help, whenever or wherever they ask. And when they can’t find what they need, they email or call the help desk. Employees hate being treated like a number. Help them resolve HR issues instantly with intelligent automation. Help them feel trusted, valued, and respected. Enter the post-ticket world with PeopleReign, the SaaS platform that automates HR service.

Give employees back an hour a day to do more of what they love. Inspire them to be better humans. They’ll be more productive and more motivated. This is the future of work.

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How can you use PeopleReign?

Automate the IT ticket lifecycle

PeopleReign automates every part of the IT ticket lifecycle.

Support at scale in 27 languages

Let PeopleReign empower a global workforce from day one with 27 languages out of the box.

Put your employee at the center

PeopleReign is a system of intelligence designed to put employees first.

Answer HR questions

Only PeopleReign comes configured with over 5 million work concepts out of the box.

Solve complex HR issues

Chatbots are great for FAQs… and maybe ordering pizza. A system of intelligence like PeopleReign is designed to resolve complex HR issues.

Day one Smart

PeopleReign is day one smart, with 5 million common HR and IT concepts already pre-configured.

Provide omnichannel support — any time, anywhere

Personalized 24/7 self-service support that speaks 27 languages enables users to find accurate resolutions to queries in seconds on any channel or device.

Keep employees updated

Thanks to PeopleReign’s holistic understanding of each employee, everyone always knows the current status of issues. Live agents deliver higher quality service when routine issues are auto-resolved.

Passionate about customer success

Only PeopleReign guarantees customer success. Our three-phase AI success plan delivers up to 85% reduced cost per ticket, 65% reduced ticket volume, 40% reduced MTTR, and 55% increased first-call resolution.

Integration everywhere

PeopleReign’s system of intelligence is deeply integrated with common HR systems like Workday and ServiceNow plus systems of collaboration like Slack and Teams.

Personalized help now

Give your employees exactly what they need, the moment they ask for it. Let PeopleReign deliver a customized experience from day one.

Ask yourself these questions to see if PeopleReign is right for your organization?

  • Do you want solutions to problems or just a chatty bot?

  • Do you want contextual recommendations for live agents if the virtual agent isn’t sufficient?
  • Do you want predictive analytics for your service owners to prevent future issues from occurring?
  • Do you want to deliver a better employee experience while reducing call volume and cost per ticket?
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