Organizations that invest in better employee service dramatically outperform their peers across every key metric.
Your employees deserve the best IT and HR service. When they receive great service, they’re more engaged, more productive, and better able to serve your customers.
Better employee experience starts with PeopleReign.
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The Virtual Agent
PeopleReign’s omni-channel Virtual Agent is pre-configured to understand 5 million common work concepts, so your service organization becomes day one smart. Oh, and it also speaks 27 languages. (27!)
In addition, the PeopleReign Virtual Agent:
- Takes action to allow for fully autonomous call deflection
- Automatically routes requests to the best live agent based on skills and geography
- Recommends the best next action to live agents when the virtual agent isn’t sufficient
- Provides dashboard reports for managers to increase call deflection and reduce MTTR
- Installs in about 30 minutes and comes pre-integrated with popular applications like ServiceNow
Announcing the PeopleReign spring 2023 platform release
ChatGPT is helping everyone appreciate the power of AI. PeopleReign
Webinar video- AI and the Future of Work: Career Maker… or Breaker?
Watch this special webinar featuring a panel of AI experts
AI for IT Leaders ebook
AI for IT Leaders is the ebook for those