According to Ray Kurzweil, famed inventor and futurist: “Our technology, our machines, are part of our humanity. We created them to extend ourselves.”
Striving to extend ourselves is the essence of what it means to be human. We’ve been trained to fear bots without realizing it’s the augmentation of humans by machines that is really how artificial intelligence (AI) is disrupting work. That process is the “art” in artificial intelligence, and it’s time we embrace it.
I’ve traveled around the world and have been inspired by the ways AI is being used to help us become the best versions of ourselves. I’ve seen ordinary employees do extraordinary things when aided by augmented reality glasses on factory floors. I’ve seen novices become experts when given answers to questions before they’ve been asked. I’ve seen boomers outpace millennials with smart routing apps that categorize and prioritize work.
